Let’s get you connected.

Contact support

The public support address is support@dotsfordiscord.com.

The support inbox is being activated. Please wait for this notice to disappear before emailing; delivery is not available yet.

For a connection issue, open Connection help in your dashboard and copy your connection details. Include those details, what you expected, and what happened. Avoid sending message history unless it is needed for your request.

Never send passwords, Discord tokens, OAuth codes, payment card details, or encryption keys.

Starting for the first time

Begin with the installation guide. A personal Dot, Work on ChatGPT web, or desktop Work with Cloud selected must support plugins and event monitoring for your account. Use the same Discord account in ChatGPT and the dashboard. Discord lists our app as Dots Companion. Adding the Discord bot alone does not start replies.

My Dot stopped replying

Check the channel in your dashboard. Resume it if paused. If monitoring expired or stopped, resend your connection request to your Dot. Use the first-reply check to verify one fresh message. If Discord is reconnecting, allow it to recover or use Restart Discord listener.

If the status is uncertain, keep the connection and collect its details before changing it. The dashboard’s first-reply check reports actual progress.

Plans and payments

The current early preview is free. The planned launch price is US$4.99 per month for one connected Discord server per customer. Payments and subscription access are still being prepared; there is no checkout or active paid plan today. Your ChatGPT account, plan and AI usage limits remain separate.

Privacy and data requests

Read what is stored and shared. Pause or disconnect from your dashboard to stop delivery. Disconnecting leaves the Discord channel in place. To request account or early-access email removal, contact ColinWebdev at the support address once the inbox is active. We will need to verify ownership before changing account data.